Privacy Policy

Last updated on 1st November, 2022

Infraequity Technologies Private Limited is a company incorporated on 17th of March 2022 under the Companies Act, 2013 & Corporate Identification Number is (CIN) U51909HR2022PTC102078 and its registration number is 102078 and having its registered office at 1704, Tower 4, The Palms South City 1, Sector 30 Gurgaon Gurugram HR 122001 India & Warehouse at Plot no-24, CRPF Road, Sec – 61, Gurugram, HR 122011 India “Mistry. Store” or “Company”. Art Minar is engaged in the business of wholesale and retail trade in home improvement sector and allied auxiliary products, Display Stores and online (through its website www.artminar.com and/or mobile / tablet applications (“Platforms”) and providing other home design and decor solutions (“Services”) to the users of the Platform (“Users”).

1. COLLECTION OF INFORMATION

• By mere access or use of the Platforms, the User expressly consents to our use and disclosure of the User’s personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions. While the Users may be able to browse certain sections of the Platforms without registration, however, please note that the Company does not offer any product/Services under the Platforms outside India.
• The User can browse the Platforms without telling us who it is or revealing any Personal Information about himself/herself. A User is required to provide Personal Information when such a User chooses to avail or sign up for any of the services or create an account. Where possible, we indicate which fields are required and which fields are optional. All the information provided to the Company by a User, including Personal Information and personally identifiable information, is voluntary.
• The User always has the option to not provide information by choosing not to use a particular service or feature on the Platforms. It is the User’s duty to ensure strict caution while giving out any personally identifiable information about himself/herself/itself or his/its family members in use of any of the Services.
• Information including, but not limited to, username, address, phone number, email address, gender, date and/or year of birth and user preferences ("Registration Information") may be collected at the time of User registration on the Platform.
• The Company may also request you to provide your PAN, GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and Services including but not limited to credit and payment products; (ii) issue GST invoice for the products and Services purchased for your business requirements; (iii) enhance your experience on the Platforms and provide you access to the products and Services being offered by the Company.
• For the use of the Services and purchase of products, you may be required to pay the Company with cash, credit card, wire-transfer, debit card, or by any other mode through the Company’s third party payment gateway provider and such third party payment gateway provider may be required to collect certain financial information from you including, but not restricted to, your credit/debit card number or your bank account details etc. (collectively referred to as “Financial Information”). All Financial Information collected from the Users’ by the Company’s third party payment gateway providers will be used only for billing and payment processes. The verification of the Financial Information shall be accomplished only by the User through a process of authentication in which the Company shall have no role to play.
• In connection with any communication or transaction and payment services or any other services that you may avail using the Platform, information, including but not limited to, bank account numbers, billing and delivery information, credit/debit card numbers and expiration dates and tracking information from cheques or money orders ("Account Information") may be collected, among other things, to facilitate the sale and purchase as well as the settlement of the purchase price of the products or services transacted on or procured through the Platform.
• Art Minar records and retains details of Users’ activities on the Platform. Information relating to communication or transactions including, but not limited to, the types and specifications of the goods, pricing and delivery information, any dispute records and any information disclosed in any communication forum provided by us and/or other affiliated companies of Art Minar (“Activities Information”) may be collected as and when the communication and / or transactions are conducted through the Platform.
• Art Minar records and retains records of Users’ browsing or buying activities on Platform including but not limited to IP addresses, browsing patterns and User behavioral patterns. In addition, we gather statistical information about the Platform and visitors to the Platform including, but not limited to, IP addresses, browser software, operating system, software, and hardware attributes, pages viewed, number of sessions and unique visitors (together "Browsing Information").
• Registration Information, Account Information, Activities Information, and Browsing Information are collectively referred to as User Data.

2. USE OF USER DATA

If you provide any User Data to Art Minar, you are deemed to have authorised Art Minar to collect, retain and use that User Data for the following purposes:

• Verification of User’s identity;
• Processing User’s registration as a user, providing User with a log-in ID for the Platform and maintaining and managing User’s registration;
• Providing User with customer service and responding to User(s) queries, feedback, claims or disputes;
• To facilitate communication between Users on the Platform and / or processing Users transactions on the Platform;
• Performing research or statistical analysis in order to improve the content and layout of the Platform, to improve Art Minar’s product offerings and services and for marketing and promotional purposes;
• Subject to applicable laws, Art Minar (including our affiliated companies and their designated Service Providers may use User’s name, phone number, residential address, email address and other data ("Marketing Data") to provide notices, surveys, product alerts, communications and other marketing materials to User(s) relating to products and services offered by Art Minar or Art Minar’s affiliated companies;
• If User voluntarily submit any User information or other information to the Platform for publication on the Platform through the publishing tools, then Users are deemed to have given consent to the publication of such information on the Platform;
• Making such disclosures as may be required for any of the above purposes or as required by law, regulations, and guidelines or in respect of any investigations, claims or potential claims brought on or against us or against third parties.
• Contacting User using third party platforms including, but not restricted to, order status, lead generation, etc.

3. DISCLOSURE OF USER DATA

• User further agrees that Art Minar may disclose and transfer User Data to third party service providers (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, authentication and verification services and logistics services) ("Service Providers"). These Service Providers are under a duty of confidentiality to Art Minar and are only permitted to use User Data in connection with the purposes specified in clause 2 herein above.
• User(s) agree that Art Minar may disclose and transfer User Data to Art Minar’s affiliated companies and/or their designated Service Providers.
• When necessary Art Minar may also disclose and transfer User Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organisations.
• Any User Data supplied by User will be retained by Art Minar and will be accessible by our employees, any Service Providers engaged by Art Minar and third parties referred to in clause 3 herein, for or in relation to any of the purposes stated in Clause 2 herein above.
• All voluntary information uploaded by you on the Platform (including without limitation information about your products, images, remarks, feedbacks etc. ) may be made publicly available on the Platform and therefore accessible by any internet user. Any voluntary information that User disclose to Art Minar becomes public information and User relinquishes any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. User should exercise caution when deciding to include personal or proprietary information in the voluntary information that User submits to Art Minar or uploads on the Platform.
• Art Minar may share User Data with third parties, including without limitation, banks, financial institutions, credit agencies, or vendors to enable such third parties to offer their products or services to such Users. While Art Minar shall endeavour to have in place internal procedures to keep User Data secure from intruders, there is no guarantee that such measures/procedures can eliminate all of the risks of theft, loss or misuse.
• Art Minar may establish relationships with other parties and websites to offer User the benefit of products and services which Art Minar does not offer. Art Minar may offer you access to these other parties and/or their websites. This Privacy Policy does not apply to the products and services enabled or facilitated by such third parties. The privacy policies of those other parties may differ from Art Minar, and Art Minar has no control over the information that User may submit to those third parties. User should read the relevant privacy policy for those third parties before responding to and availing any offers, products or services advertised or provided by those third parties.

4. RIGHT TO UPDATE USER DATA

Under the applicable laws, User(s) have the right of access to personal information held by Art Minar and to request updating / correcting the information.

5. COOKIES

Art Minar uses "cookies" to store specific information about User and track User(s) visits to the Sites. A "cookie" is a small amount of data that is sent to User’s browser and stored on User’s device. If User does not deactivate or erase the cookie, each time User uses the same device to access the Platform, our services will be notified of User visit to the Platform and in turn Art Minar may have knowledge of User visit and the pattern of User’s usage.

Generally, Art Minar uses cookies to:

• Identify User and enable Art Minar to access User’s Registration Information or Account Information so User does not have to re-enter it.
• Gather statistical information about usage by Users.
• Research visiting patterns and help target advertisements based on User interests.
• Assist Art Minar’s partners to track User visits to the Platform and process orders.
• Track progress and participation on the Platform.

6. MINORS

The Platform and its contents are not targeted to minors (those under the age of 18). However, Art Minar has no way of distinguishing the age of individuals who access our Platform. If a minor has provided Art Minar with personal information without parental or guardian consent, the parent or guardian should contact Art Minar’s Legal Department at the address set out in clause 11 below to remove the information.

7. SECURITY MEASURES

Art Minar employs commercially reasonable security methods to prevent unauthorised access to the Platform, to maintain data accuracy and to ensure the correct use of the information Art Minar holds. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while Art Minar tries to protect the information it holds, Art Minar cannot guarantee the security of any information the User transmits to Art Minar and Users do so at their own risk.

8. DATA RETENTING

Art Minar takes every reasonable step to ensure that User’s personal information is processed ‘as is’. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. Art Minar will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related terms of use, and applicable laws. In the event you withdraw the consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict the provision of our services to you for which Art Minar considers that information to be necessary.

9. USER'S RIGHTS

Art Minar retains your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, Art Minar may retain data related to you if it believes it may be necessary to prevent fraud or future abuse, to enable Art Minar to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. Art Minar may continue to retain your data in anonymised form for analytical and research purposes.

10. CHANGES TO THIS PRIVACY POLICY

Any changes to this Privacy Policy will be communicated by us posting an amended and restated Privacy Policy on the Platform. Once posted on the Platform the new Privacy Policy will be effective immediately. Your continued use of the Platform shall be deemed to be your acceptance to the provisions of the Privacy Policy. User agrees that any information Art Minar holds about User (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.

11. GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: